• Provide Salesforce expertise to guide project requirements collection.
• Translate technical requirements into effective solutions and designs using code, configuration, and integrations.
• Collaborate with technical and non-technical teams to explain solutions in terms everyone can understand.
• Draft technical documentation to facilitate communication between clients and delivery teams.
• Provide input and assist in developing go-live plans that ensure clients’ success post-engagement.
• Conduct demos to showcase the technical functionality being delivered.

• Plan roadmaps for platform enhancements and prioritize stakeholder needs.
• Work directly with stakeholders to define, prioritize, and scope projects.
• Ensure timely project delivery by resolving blockers, providing clear guidance, and maintaining stakeholder communication.
• Maintain development excellence by improving SDLC and CI/CD processes, conducting code reviews, monitoring systems, and triaging on-call issues.
• Advocate for engaging team projects, prioritize tech debt mitigation, and promote team recognition and advancement.

• Design and implement tools that increase user independence.
• Build integrations with both internal and external systems.
• Investigate and resolve obscure issues in business automations.
• Conduct research to identify and resolve cross-system data quality issues.
• Ensure high code quality through rigorous code reviews and adherence to best practices.

• Manage the full development life cycle of projects in the life sciences industry, including commercial pharmaceutical operations and patient programs.
• Lead technical teams through full project development cycles spanning three to eighteen months and multiple phases.
• Design and implement public and private-facing customer communities to drive user engagement, self-service functionality, and information distribution.
• Manage and enhance multiple React+Redux web applications.
• Develop data consolidation processes for synchronization and consumption.
• Determine scope, effort, and timeline for project requirements.
• Author documentation covering both the technical and administrative aspects of implemented solutions.
• Work directly with clients to gather requirements, approve visual and technical designs, and showcase solutions.

• Develop new apps and features that integrate directly with the website.
• Maintain existing features, fix issues, and investigate crashes.

• Test and verify live and preproduction web applications.
• Evaluate user feedback for problems and potential enhancements.
• Thoroughly vet new applications in development.
• Maintain a catalog of known bugs and issues.
• Compile recommendations for UI and UX adjustments.
• Author and maintain testing documentation.